A doctor using a stethoscope on a child

Urgent care

Care when you need it. Urgent care is an alternative to the emergency room for non-life-threatening medical issues such as the flu, pink eye, rash, sore throat, urinary tract infections, or a cold.


Emergency room alternatives

For urgent medical concerns, there are options besides the emergency room. Urgent care centers and virtual care are options for you and your family to get quick, quality care. There are many urgent care centers available throughout Puget Sound and a 24-hour nurse care line to help in your time of need. And care is available online too with Embright's virtual care. Care is always within reach whether that is in-person or online. 


Virtual urgent care 

Get care anytime – day or night. As an Embright member, you have access to a variety of convenient virtual urgent care options to meet your urgent medical needs. Through any of the virtual urgent care options, you can get access to board-certified physicians or nurse practitioners on your smartphone, tablet, or computer for an audio or video call. Providers can assess medical needs, suggest treatments, recommend home remedies, and write a prescription.

Get professional help 24/7 with Embright

Embright offers a 24-hour nurse line to help with medical questions. The nursing team can help you determine if you need to see a doctor, go to an urgent care center, or guide you to care for yourself at home. Call 888.402.4235 to speak to a nurse.

Urgent care centers

Urgent care centers provide in-person care for minor illnesses or injuries. Each urgent care center has unique hours but many offer evening and weekend hours.

Our house call service through DispatchHealth can treat many acute illnesses and injuries. Available throughout most of the Puget Sound.

Indigo offers 34 neighborhood walk-in clinics throughout the Puget Sound treating most minor illnesses and injuries.

Access exceptional care at UW Medicine urgent care clinics in Ballard, Issaquah, Mountlake Terrace, and Ravenna. 

Valley Medical Urgent Care is a great choice when you can’t wait or when you need medical care after hours.  Locations in Covington, Maple Valley, and Renton.

When illness and injury occur, Mary Bridge Children’s pediatric urgent care is here to help. Locations in Olympia, Puyallup, and Gig Harbor.

We offer Urgent Care at locations in Bellevue, Everett, Federal Way, and Seattle to children and teens up until their 21st birthday.

Skagit Regional Health provides expert clinical services with at Urgent Care clinic locations in Arlington and Mt. Vernon.

BlueCross BlueShield Support Network

The Embright network is also supplemented with BCBS Urgent Care Centers.

When to go to the emergency room

If you are experiencing life-threatening or serious medical issues, do not wait. Call 9-1-1 for help. Emergency rooms/departments are open 24/7, 365 days a year. Go to the emergency room as quickly as possible if you are experiencing:

  • Chest pain
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, or loss of coordination or balance
  • Numbness in the face, arm, or leg
  • Sudden, severe headache
  • Seizures
  • High fevers
  • Any other condition you believe is life-threatening