A doctor using a stethoscope on a child

Urgent care

Care when you need it. Urgent care is an alternative to the emergency room for non-life-threatening medical issues such as the flu, pink eye, rash, sore throat, urinary tract infections, or a cold.

Emergency room alternatives

For non-urgent medical concerns, there are options besides the emergency room. Urgent care centers and virtual care are options for you and your family to get quick, quality care. There are many urgent care centers available throughout Puget Sound and a 24-hour nurse care line to help in your time of need. And care is available online too with Embright's virtual care. Care is always within reach whether that is in-person or online. 

Virtual urgent care 

Get care anytime – day or night. As an Embright member, you have access to a variety of convenient virtual urgent care options to meet your urgent medical needs. Through any of the virtual urgent care options, you can get access to board-certified physicians or nurse practitioners on your smartphone, tablet, or computer for an audio or video call. Providers can assess medical needs, suggest treatments, recommend home remedies, and write a prescription.

Get professional help 24/7 with Embright

Embright offers a 24-hour nurse line to help with medical questions starting January 1, 2022. The nursing team can help you determine if you need to see a doctor, go to an urgent care center, or guide you to care for yourself at home. Call 888.402.4235 to speak to a nurse on or after January 1, 2022.

Urgent care centers

Urgent care centers provide in-person care for minor illnesses or injuries. Each urgent care center has unique hours but many offer evening and weekend hours.

When to go to the emergency room

If you are experiencing life-threatening or serious medical issues, do not wait. Call 9-1-1 for help. Emergency rooms/departments are open 24/7, 365 days a year. Go to the emergency room as quickly as possible if you are experiencing:

  • Chest pain
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, or loss of coordination or balance
  • Numbness in the face, arm, or leg
  • Sudden, severe headache
  • Seizures
  • High fevers
  • Any other condition you believe is life-threatening